pful and attentive. They took the time to understand my preferences and tailored the trip to my exact needs. I appreciated the personalized touches by Ayushi Upadhyay ( our tour planner). She helped us to choose the route correctly, even though she helped us to change the whole itinerary before our journey date. Which was undoubtedly professional. Though it cost us little more than we expected. Overall, they provide good homestay with good views, except one hotels, which we have provided the feedback for other customers. Which I mostly like whenever we have little issues they solve with less time. With all the experience we would choose unexplored travel for our future trip. Help to change the itinerary before our journey date due to route permission. Help us to check with owner where they have some discrepancy.

od both in Sikkim and Darjeeling. One feedback is that, the driver co-ordination needs to be more proactive. Otherwise it was a great trip Sight of Kanchenjunga from my Resort balcony.

es and local attractions. The vehicles were clean and well-maintained and enjoyable journey throughout the trip. However, I have two suggestions for improvement: 1) Provide Driver Details in Advance: It would be helpful if you could provide the details of the driver (name and contact number) for the next day's trip a bit earlier, preferably the evening. This would allow us to directly communicate with the driver in case of any queries or changes to the schedule, making the process more efficient and stress-free. 2) Clear Communication for Sunday Trips: During our Sunday trip, we faced some confusion .To avoid any issues regarding cab payments or service, I suggest ensuring clear communication for trips on Sundays or any day when the office might be closed. It would be great if there were a designated contact person or an emergency number we could reach out to in case of any concerns, particularly regarding payments or service-related matters. Thank you again for your service, and I hope to see this small improvement implemented for an even better experience.

le cost. They are very responsive, responsible and super helpful.They arranged my parents trip of Sikkim and Darjeeling and it was quite pleasant and enjoyable. Special thanks to Suman maam and her team..She is very helpful and follows up without fail.My parents had to leave for airport at 3.30 am in the morning.She was awake and made sure that the driver is available to drop them.Thank you once again Suman and Bina Travels.

d. The travel agency allocated to us was very forthcoming in communicating all the required details to us on WhatsApp and was ever ready to clear our unending doubts even after office hours. Special mention must be done of Ms. Ritu who has been leading this interaction. She in her own way convinced us in choosing Jeremy Travels from the available 3 quotes. She was also very upfront in letting us know the extra charges if any that would be involved and what areas are covered during the trip. During the trip, she and her senior Mr. Anand were regularly in touch with us enquiring about the progress and seeking feedback about the hotel, food, driver and other matters relating to our trip. They were also kind enough to upgrade our vehicle class during the stay in Sikkim, keeping in mind the long distances that we had to cover by road. They also adjusted our tour programme on the Darjeeling leg of our journey and offered us alternative sightseeing options, which we gladly accepted. The drivers allocated to us, both at Sikkim (Mr. Passang) and at Darjeeling (Mr. Binay) were of top class and they ensured that we had a comfortable and fulfilling ride with them. Their attitude was very polite, and they also were continuously informing us about the local culture and history. At one of the locations, we had a small issue, which was compensated well by the agency at another location, for which we truly appreciate the gesture. Overall we had a very good experience Thank You team !

pecial!

ecause the remaining were bad.

nner should also be included in itienary apart from breakfast. Nathula and namchi was great. Mirik in darjeeling was great.